Frequently Asked Questions
Find answers to the most common questions about GlowStone Lighting’s Permanent Outdoor Lights. For more help, check out our Support page.
Product
…In a word, “Quality”.
GlowStone Lighting is the only company in Canada that:
- solder and heat shrink connections together
- offer lights with a temperature rating of up to -55°C (-67°F)
- offer lights with a waterproof rating IP68
- offer lights with a fireproof rating V-0
Highest Quality Lights, Highest Quality Install. Learn more about quality difference in this article.
- These LED Chips are rated for a 50,000 Lumen Hour lifespan.
- Our expectation is 15-20 years with normal use. (5 or 6 hours a day)
Each bulb uses only 0.72 watts at full brightness. This means that 100 lights, at full power & brightness, uses less energy than a single 75 watt bulb.
Yes—GlowStone systems meet high industry safety and quality certifications, and we provide all the documentation needed for code-compliant installation.
Installation
We custom make an aluminum track perfectly matching your soffit & fascia, we punch the holes so that every aspect of your install is customized to the style & needs of your home.
No, the system plugs into an existing outlet.
Warranty
We stand firmly behind our system, offering a 10-year best-in-class warranty that covers both the lights and the labor.
To make sure you have the best experience we offer a free annual check-ins.
Basically, it means that one of our friendly and professional installers will visit you once a year for free just to answer any potential questions.
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