GlowStone Lighting Plus App Support
Quick Start Guide, Tutorials, Solutions, and Support Contacts.
Latest Updates
Important Update from Apple and Google (08/2025)
Google and Apple have released a new security updates that may affect certain devices:
Google Play’s new minimum requirement: Your device must be running on Android 15 or newer.
App Store’s new minimum requirement: Your iPhone must be running on iOS 15.3 or newer.
GlowStone Lighting does not have control over these updates.
We are actively investigating workarounds and will provide updates on this page as they become available.
App Update (10/2024)
Set Up
1. Download the App
Download the GlowStone Lighting Plus app below.
2. Create an Account
Start by creating an account with this simple PDF step-by-step.
Basics
Discover the key functionalities for your lights on the Live tab of the app with this easy-to-follow PDF guide.
Learn how to create and use presets in this PDF guide.
Create an “Off” Preset with this PDF guide.
In this simple step-by-step PDF guide and this video we will show how to use the Schedule Page of the GlowStone Lighting Plus app.
In this short video or this PDF guide, we’ll show you how to create custom colour palettes in your GlowStone Lighting Plus app.
Advanced Features
This PDF tutorial will guide you in setting up a Pot Light or Accent Lighting effect that you can enjoy every night.
Light Sets let you separate your house into sections and apply individual effects.
To Set up Light Sets, follow the PDF guide or this video.
To Schedule Light Sets to turn on and off at specific times, watch the video.
Learn how to create Colour Palettes with Dim Colours with this easy-to-follow PDF guide.
Easy Solutions
App says you’r not connected? Check this quick Connection Checklist.
Changed your Internet provider recently or got a new Wi-Fi network? Learn how to connect your lights to the new WiFi Network with this easy step-by-step PDF guide.
If you notice a light flicker, use this PDF guide to quickly get it working properly.
In the first video, we will demonstrate how to clear existing Presets and Events (Schedules) and create a mandatory All Off preset.
In the second video, we will show you how to create the mandatory All Off preset, along with several custom presets, such as Christmas and accent lighting. We will then demonstrate how to schedule them to turn on and off automatically at specific times.
In this video, we’ll show you how to set your location to ensure sunrise and sunset schedules work correctly.
Follow these several steps in PDF guide to get your lights reconnected.
This PDF guide will explain what to do.
If your lights are dimmer than usual, simply follow the steps in the PDF guide to fix it.
In this short video, you’ll learn how to check and adjust your controller settings to resolve brightness issues.
Got lights on your house and garage? No problem! This quick Video Tutorial explains how to control them together in one app.
This short video shows how to check and enable the required iPhone permissions for the GlowStone Lighting Plus app.
This short video shows what to do if you didn’t receive a verification code after requesting a password reset in the GlowStone Lighting Plus app.
This short video shows how to back up and re-upload your presets in the GlowStone Lighting Plus app.
In these four short videos, you’ll learn the steps to take after updating your controller to get your system up and running again.
Are you a Dealer?
Visit the Dealer Hub.
Still Have Questions?
If you still have questions or facing issues, please give us a call during regular business hours, or send us an email.
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